Verbetering communicatie tussen huisarts en bezorgde ouders

Kai J. What worries parents when their preschool children are acutely ill, and why: a qualitative study. BMJ 1996 Oct 19;313(7063):983-6.

Doel van het onderzoek was het identificeren en verkennen van de zorgen van ouders wanneer jonge kinderen acuut ziek worden. DESIGN: Kwalitatief onderzoek gebruik makend van semi-gestructureerde een-op-een en groep interviews met ouders van kinderen in de leeftij 0-4 jaar.

OBJECTIVE: To identify and explore parents' concerns when young children become acutely ill. DESIGN: Qualitative study making use of semi-structured one to one and group interviews with parents of preschool children. SETTING: Disadvantaged inner city community. SUBJECTS: 95 parents of preschool children. RESULTS: Fever, cough, and the possibility of meningitis were parents' primary concerns when their children became acutely ill. Parents' concerns reflected lay beliefs, their interpretation of medical knowledge, and their fears that their child might die or be permanently harmed. Parents worried about failing to recognise a serious problem. Concerns were expressed within the context of keenly felt pressure, emphasising parents' responsibility to protect their child from harm. They were grounded in two linked factors: parents' sense of personal control when faced with illness in their child and the perceived threat posed by an illness. CONCLUSIONS: Better understanding of parents' concerns may promote effective communication between health professionals and parents. Modification of parents' personal control and perceived threat using appropriate information and education that acknowledge and address their concerns may be a means of empowering parents

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