NHS walk-in centres zorgen niet voor verlichting van de werkdruk van de huisarts

Hsu RT, Lambert PC, xon-Woods M, Kurinczuk JJ. Effect of NHS walk-in centre on local primary healthcare services: before and after observational study. BMJ 2003 Mar 8;326(7388):530

Doel van de studie: Om te beoordelen wat het effect is van een NHS walk-in het centrum op de lokale primaire gezondheidscentra en de spoedeisende hulpafdelingen. DESIGN: Voor en na observationele studie

OBJECTIVE: To assess the effect of an NHS walk-in centre on local primary and emergency healthcare services. DESIGN: Before and after observational study. SETTING: Loughborough, which had an NHS walk-in centre, and Market Harborough, the control town. PARTICIPANTS: 12 general practices. MAIN OUTCOME MEASURES: Mean daily rate of emergency general practitioner consultations, mean number of half days to the sixth bookable routine appointment, and attendance rates at out of hours services, minor injuries units, and accident and emergency departments. RESULTS: The change between the before and after study periods was not significantly different in the two towns for daily rate of emergency general practice consultations (mean difference -0.02/1000 population, 95% confidence interval -0.75 to 0.71), the time to the sixth bookable routine appointment (-0.24 half-days, -1.85 to 1.37), and daily rate of attendances at out of hours services (0.07/1000 population, -0.06 to 0.19). However, attendance at the local minor injuries unit was significantly higher in Loughborough than Market Harborough (rate ratio 1.22, 1.12 to 1.33). Non-ambulance attendances at accident and emergency departments fell less in Loughborough than Market Harborough (rate ratio 1.17, 1.03 to 1.33). CONCLUSIONS: The NHS walk-in centre did not greatly affect the workload of local general practitioners. However, the workload of the local minor injuries unit increased significantly, probably because it was in the same building as the walk-in centre

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